CROWNMINT MERGE / SUPPORT
Let's get you
back to the gold.
Need help or have an idea? Send us a message.
EMAIL SUPPORTKearaLoughrey5351@outlook.comFor a game issue, include your device model, system version, and what happened. A screenshot can help. Please leave out passwords and payment information.
A few quick answers
Can I play without an internet connection?
Yes. Gameplay works offline. Opening the website, the privacy link, or sending an email requires a connection.
Where is my progress saved?
Your progress is saved on your device. There is no account or developer-operated cloud save, so progress does not automatically sync between devices.
How do I start again?
Open Settings → Reset progress and confirm. This clears local game progress, including coins, collection, mission stars, and settings. This action cannot be undone by support.
Can I replay the tutorial?
Yes. Open Settings → Tutorial. If you are in a run, the game asks you to confirm before leaving it.
Can I reduce movement or turn off sound?
Settings includes music, sound effects, haptic feedback, screen shake, and reduced motion. The iOS Reduce Motion setting is also respected.
Can I buy or cash out coins?
No. Coins and other items are virtual game resources. The current game has no in-app purchases, ads, or cash redemption.
For questions about your information, read the Privacy Policy or email us above.